
FAQ'S
How Do I upload my videos?
How Do I upload my videos?
Simply connect the Sphere to your device with the included cable and transfer your videos in seconds.
Where do you Ship?
Where do you Ship?
We ship worldwide 🌎!
Can I change the video later?
Can I change the video later?
Yes! You can replace the video anytime by connecting the sphere to your device via USB and upload a new one.
What is your return policy?
What is your return policy?
We offer a 30 days guarantee. If there is an issue with your sphere™, we will replace it or refund you.
What kind of video can i upload?
What kind of video can i upload?
You can use ultrasound clips, newborn moments or any special memory in MP4 format for the best playback quality.