FAQs

Compression level

What is the compression level of Boons™ compression socks?

Our socks offer a moderate, 15-20mmHg graduated compression that’s intended to feel like a warm, gentle hug on your legs. Currently this is the only compression level we offer.

Are Boons™ compression socks graduated compression socks?

Yes! Boons™ offers graduated, 15-20 level compression at the ankle and throughout the calf.

How do Boons™ compression socks work for swelling?

By gently squeezing your legs, our moderate level compression socks gently push blood and lymph up the legs, which results in better blood flow and reduced fluid buildup. Better blood flow and reduced fluid buildup means less swelling and reduced risk for blood clots.

Do Boons™ compression socks reduce swelling?

Yes! Boons™ compression socks help reduce minor swelling in the legs.

Are Boons™ compression socks medical grade compression socks?

In order to qualify for the "medical grade" rating, a sock’s compression level must be 30 mmHg or higher.

Boons™ compression socks fall at the 15-20 level, which is considered “moderate level” compression and sits below the medical grade rating.

Moderate level compression socks like boons™ compression socks are intended for lowering the risk for severe conditions such as Deep Vein Thrombossis (DVT), blood clots, varicose veins, and spider veins.

Our socks can also be used for reducing minor swelling, recovering from hard workouts, lowering leg and foot swelling during pregnancy, helping with minor injury recovery, and reducing leg fatigue from walking, standing or sitting for long periods.

We have customers with mild medical conditions who use our socks and find them helpful, but we advise anyone with a medical condition to speak with their medical provider before they make a purchase.

 

Orders & Shipping

Where are Boons™ compression socks made?

Our socks are designed in France and made in China at an Intertek WCA-certified facility. Learn more about Intertek WCA certification here:

https://www.intertek.com/assurance/wca/

My socks didn't fit, can i return them?

Yes! In fact, you have up to 60 days to return your socks. To start a return or ask a question about a return, head over to  and enter in your order number and email address.

If you don’t know your order number or are having trouble, send an email to info@mydearboons.com with your order number and our team will get back to you within 48 hours.

For more information about our return policies and procedures, head over to

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. 

Please note that we don't ship on weekends.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

What if the item(s) I received are defective, incorrect or damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us.

We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Are Boons™ compression socks FSA or HSA eligible?

Currently, Boons™ compression socks cannot be paid for with an FSA or HSA card.

Can I pay for Boons™ compression socks with my insurance?

Currently, Boons™ compression socks cannot be paid for with insurance.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request.

Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

 

Fabric & Care

Can I put my socks in the washing machine?

Yes! We recommend washing them on the cold gentle cycle. wash. To preserve antimicrobial and odor-resistant properties, wash your socks with a mild detergent and air dry. Do not bleach, use oxy boosters or expose to heat.

What materials are Boons™ compression socks made from?

Our socks are made from viscose made from bamboo fibers, polyester, Elastane, and nylon. All the materials used in our socks meet IDFL Global Recycled Standards, and our socks are produced in a facility that meets Intertek WCA ethical standards.

 

Sizing & Fit

 Do Boons™ compression socks fit wide calves?

Yes! Our socks are designed to fit most calves. Check out our What's My Size? page to find your size and get instructions for how to measure.

Do Boons™ offer petite or big and tall sizes?

At this time, we only offer one length in each size, but the stretch in our socks is often able to accommodate both petite and tall frames. Also check out our sizing guide to find your perfect fit.

How do i know my size?

Check out our sizing guide to find your size and your perfect fit!

How tight should Boons™ compression socks feel on my legs?

Our socks offer a moderate, 15-20 graduated compression that’s intended to feel like a supportive, gentle hug on your legs.

 

Daily Wear

Can i wear Boons™ compression socks to bed?

For safety reasons, we don’t recommend wearing compression socks of any kind while sleeping for long periods of time. The only exception to this is if your medical provider recommends you to do so.

How long should i wear my Boons™ compression socks?

We designed our moderate level compression socks to be comfortable enough to wear all day long, but we recommend wearing them for a minimum of 4-6 hours to get the maximum benefit.

When should i wear my Boons™ compression socks?

Anytime during the day works, especially if you’re sitting or standing for long periods.

 

Prevention & Medical Treatment

Do Boons™ compression socks help with diabetes?

Boons™ compression socks offer a moderate, 15-20 compression level that’s intended to feel like a gentle hug on your legs. As a result, blood pumps more efficiently throughout your body.

We have customers with mild medical conditions who use our socks and find them helpful, but everyone’s body is different, and a higher compression level may be more appropriate for your individual needs.

If you have Diabetes or any other medical condition, we recommend speaking with your medical provider before you make a purchase.

Do Boons™ compression socks help with low blood pressure?

Our moderate, 15-20 level compression socks gently squeeze your legs to help blood pump more efficiently throughout your body.

Some of our customers find our socks helpful for assisting with their low blood pressure conditions, but everyone’s body is different, and a higher compression level may be more appropriate for your individual needs.

If you have a medical condition that requires you to wear compression socks, we recommend speaking with your medical provider to understand which compression level is right for you.

Do Boons™ compression socks help with Varicose veins?

Some of our customers have found our socks helpful for treating mild varicose veins and spider veins, but everyone’s body is different, and a higher compression level may be more appropriate for your individual needs.

If you have a medical condition that requires you to wear compression socks, we recommend speaking with your medical provider to understand which compression level is right for you.

Do Boons™ compression socks help with swollen feet during pregnancy?

Yes! Our socks are great for reducing mild leg and foot swelling during pregnancy.

Some of our customers have found help with our socks, but everyone’s body is different, and a higher compression level may be more appropriate for your individual needs.

If you have a medical condition that requires you to wear compression socks, we recommend speaking with your medical provider to understand which compression level is right for you.

Do Boons™ compression socks help with neuropathy?

Some of our customers have found our socks helpful for treating mild neuropathy, but everyone’s body is different, and a higher compression level may be more appropriate for your individual needs.

If you have a medical condition that requires you to wear compression socks, we recommend speaking with your medical provider to understand which compression level is right for you.

Do Boons™ compression socks help with arthritis pain and swelling?

Some of our customers have found our socks helpful for treating mild swelling associated with arthritis, but everyone’s body is different, and a higher compression level may be more appropriate for your individual needs.

If you have a medical condition that requires you to wear compression socks, we recommend speaking with your medical provider to understand which compression level is right for you.

Do Boons™ compression socks help with leg cramps?

Yes! By gently squeezing your legs, Boons™ compression socks can reduce leg pain by enhancing blood circulation, reducing swelling, and supporting your muscles & veins.

Do Boons™ compression socks help with shin splints?

Boons™ compression socks improve blood circulation, support your veins, and reduce swelling, which can help your legs recover faster from shin splints.

Do Boons™ compression socks help with swollen ankles?

Our moderate level compression socks can help with mild to moderate swelling in the ankles, legs, and feet.If you have a medical condition that requires you to wear compression socks, we recommend speaking with your medical provider to understand which compression level is right for you.

Do Boons™ compression socks help with cold feet?

Yes! Our socks are soft, plush, and perfect for keeping your feet cozy no matter what the temperature is outside.

I don't need compression socks right now. Should i be wearing them?

Yes. Moderate level compression socks like ours are an excellent tool for reducing minor swelling and reducing your risk for conditions like blood clots, varicose veins, spider veins, and DVT later on in life.

How do Boons™ compression socks helps runners?

Our compression socks may also help with athletic recovery by reducing the amount of lactic acid in your legs.